Cary, NC 20+ Years in Tech Digital · Data · AI

Digital innovation,
built on data & emerging tech.

I'm Eric Gallardo — a digital technology executive working at the intersection of digital transformation, martech, and AI. More than two decades of building, leading, and advising teams across three continents.

Eric Gallardo
eric_gallardov.2026
Digital Strategy
Martech
AI & Innovation
Governance
Leadership
01 — About

Brazilian born, global made, American defined.

Driving business transformation by using digital, data and emerging technology — and developing the people who build it.

Eric Gallardo is a digital technology leader with 25+ years of experience in commercial tech and innovation across customers around the globe. Today, based in Cary, North Carolina, he focuses on digital strategy and operations, martech, and AI-driven business transformation.

In 2021, his U.S. Green Card was granted based on national recognition for his contributions to digital innovation. Outside of work he is a podcaster and columnist, an active birder and nature photographer, a music lover, and father of two.

+25
in tech
8+
Industry Awards
3
Continents
2
Active Ventures
02 — Connect

Let's talk about what comes next.

Available for advisory roles, speaking engagements, podcast guesting and conversations about digital innovation, AI and the future of how we work.

Message on LinkedIn
03 — Selected work

A timeline of building & leading.

Current Role Sep 2024 → Present · 1 yr 9 mos

Director, Tech & Digital — North America

ViiV Healthcare · Full-time · Durham, NC · On-site
  • Drive technology strategy and execution to enable omnichannel engagement, data-driven decision-making, and innovative digital solutions across ViiV's North America operations.
  • Lead pilots and scaled deployments of AI and GenAI solutions — leveraging data-driven omnichannel strategies and predictive insights across commercial, medical, patient access, corporate, and customer engagement — reducing cycle times and agency costs while improving compliance and speed-to-market.
AI / GenAIOmnichannelPredictive InsightsPharmaCompliance
2026
Co-Founder · Gallgen Advisory Board Strategy · Innovation · Governance
gallgen.com.br
2024
Partner · Finch Home Studio Design-led remodeling, NC
finchhomestudio.com
2023 — 24
IT Director, Omnichannel US · Gilead Sciences Lead Omnichannel & Digital Customer Engagement for the US Market
Raleigh, NC
2022 — 23
Digital IT Business Relationship Lead · Siemens Healthineers Customer Service IT digital transformation across US & LATAM
Cary, NC
2020 — 22
Director · Digital Innovation & Delivery, Emerging Markets · GSK Global, multicultural team implementing GSK's Omnichannel Technology
Brazil
2016 — 20
Head of Digital, Data, Analytics & Innovation · GSK Latam Leading digital and data capabilities across Latin America
Brazil
2015 — 17
Professor · ComSchool E-Commerce platforms & Digital Marketing Technology (Martech)
Brazil
2014 — 16
E-commerce & Digital Innovation Head · CVS Pharmacy Leading consumer e-commerce and digital innovation
Brazil
2002 — 14
Building Web Apps & Leading DevOps teams Earlier career across web engineering & agile delivery
Brazil
04 — Ventures

Two practices, one philosophy: strategy applied early.

Where I'm currently building & advising.

Co-Founder

A specialized advisory practice for SMBs — organizational strategy, innovation, technology, ESG and M&A. A curated hub of senior advisors covering modern governance disciplines.

StrategyGovernanceInnovationM&AESG
Brazil · Global advisors Visit site
05 — Expertise

Four disciplines I practice in everything I lead.

From AI-enabled strategy to the digital and data infrastructure that brings it to life.

Digital Strategy & Innovation

Conceptualizing, developing and executing transformation initiatives that align with business objectives and leverage emerging technology.

// 01

Agile, Adaptive Leadership

Leading cross-functional teams in fast-moving landscapes — fostering continuous improvement, collaboration and trust.

// 02

Customer-Centric Design

Designing experiences and campaigns rooted in real customer behavior, preference and need — not committee opinion.

// 03

AI & Emerging Tech

Translating new capabilities — generative AI, automation, modern analytics — into operational reality and measurable outcomes.

// 04
Barred Owl photographed in the wild
Off the clock

Birding & nature photography.

Beyond technology, I'm a passionate birder and wildlife photographer. I've traveled across 9 countries chasing rare species, photographed 400+ species of birds in the wild, and contributed images to dozens of scientific papers documenting Brazilian avifauna.

It's my way of slowing down — patience, observation and stillness, all sharpened by years in the field.

Follow @ericgallardo
06 — Credentials

Education, certifications & recognition.

Education & Certifications

  • 2020–21Innovation & EntrepreneurshipStanford School of Engineering
  • 2011–12MBA — Strategic IT ManagementFGV University
  • 1999–02Bachelor — Marketing & AdvertisingUNIP University
  • 2021Design ThinkingStanford
  • 2020Python for Data AnalysisPUC Brazil
  • 2019Product ManagementEmergn USA
  • 2009SCRUM MasterIXONOS · Finland

Awards & Recognition

  • 2018GSK Global IPT AwardsGSK · Global
  • 2017GSK Outstanding PerformanceGSK · Global
  • 2017Global Silver — Best Project, CompassGSK · Global
  • 2016Best E-commerce Pro & InnovationTop 5 · E-Commerce Brazil
  • 2015–16Best Digital Innovation ProfessionalTop 5 · ABCOm
  • 2014–15Excellence in Customer ServiceCVS Health · Modern Consumer
  • 2014–15Best of E-commerceCVS Health · Nielsen Ebit